We are a small practice of family doctors working within the brand new Canalside Health Care Centre in Bingley. We provide a full range of Primary Care Medical Services. Despite our small friendly atmosphere, we manage to offer a range of extended services which are often available only at larger practices. We teach Medical Students, and doctors on the GP Training Programme. We try to provide a personal service, whilst maintaining high standards of care.
Springfield Surgery's list is OPEN to new patients in the Bingley area - see new patients page.
What's new?.....
WiFi available now. We have now created a public WiFi zone in our waiting room. You can therefore browse the internet or send emails whilst waiting for you appointment. If you don't have a laptop or smartphone, you can still browse the internet whilst you wait in our self-care room.
Need a lift to the doctors? The Shipley & Bingley Voluntary Service run a "Social Car Scheme", to help those who need a lift for appointments at the Health Centre. There is small charge to cover petrol costs, around £2 for a 5 mile journey. To use this service please ring 01274 781222. Springfield Surgery also has a wheelchair available for use if you struggle to get from the car park into the surgery. Please ask at reception.
Practice Survey: The Practice 2011 Annual Survey has now been completed and the results will be published on the Website in mid January 2012
New texting service.
We are now offering a free texting service. This service will send you confirmation of your appointments, and reminders shortly before your appointment is due. You may also receive results of blood tests via text message.
If you would like to receive texts from us, please make sure we have your up to date mobile number.
If you would prefer not to receive texts from us, please let reception know.
Missed Appointments!
We are currently experiencing an increased problem with patients booking appointments and then not attending, without letting us know. On average, this is happening over 30 times a week. This means a whole days worth of doctor appointments are wasted each week. Clearly this is a drain on valuable time and resources, but more importantly, makes it harder for those who need/want to be seen to get an appointment.
If you book an appointment, and then can no longer make it or you change your mind about needing to be seen , PLEASE LET US KNOW. We can then free up your slot for someone else.
All contact details are listed on the contact uspage.
We regret that, for the time being, it is not possible to contact individual doctors by email for queries or medical advice. However, if you have any general comments or suggestions about this site or our services, please feel free to email us and let us know. PLEASE NOTE emails are only checked once a day.
We try very hard to answer telephone calls quickly. Phone line are particularly busy first thing in the morning, as this is when many of our patients ring us to get a "book on the day" appointment. We have increased our staffing and incoming lines to try and ease phone congestion. If your call is for something other than to book an appointment eg. for test results, it may be best to try later in the day (after 10am).
INTERACTIVE HEALTH PAGES
